A customer called last week, because she was worried about the oil furnace.
The 75 year old lady was concerned without any heat in her home.
She believed she would freeze to death if the problem wasn’t fixed that day. I tied up an appointment for later in the day. I happen to be the woman available at the appointment time, so I went to evaluate the oil furnace problem. The customer was frustrated because the oil furnace sounded savor it was running, but there was no heat coming out of the air duct. It seemed savor an issue with the gas. I carefully checked the system plus spent some time problemshooting unusual solutions to the problem, and one of the main gas lines had a small hole in the side. Are was able to enter the gas line from the whole plus this was causing an issue for the oil furnace. I replaced the 8 inch gas line, which only took about 15 or 20 minutes. After the gas line was replaced, the problem was cleared up. It only took about an hour to fix the oil furnace problem plus then I was off to another heating service task. The women plus I handled 12 unusual service calls that day plus the two of us set up more than two appointments for oil furnace installation tasks on the weekend. All of us prefer to install brand modern component on the weekends, when our customers will be cabin all day. It can take most of the day to install modern heating or a/c component plus an adult needs to be in the cabin at all times.