Sunday morning, I went to help a customer with an whole-house air purifier problem.
The customer called us because the whole-house air purifier was not toiling officially. The whole-house air purifier service was the first job on the schedule for me. I left the workshop plus proceeded to the address. The customer was cabin plus I arrived a few minutes ahead of schedule. The woman answered the door plus talked to me briefly about the whole-house air purifier. I started toiling on the issue. The service didn’t take particularly long, because the issue was minor. The whole-house air purifier has a small air filter inside of the machine. The air filter was clogged. This was the reason why the whole-house air purifier was not toiling. I cleaned the air filter plus worked on the machine. The entire job only took about an hour. When I presented the customer with a bill for $170, she started yelling plus screaming. The woman told me that I was only in the loft for an hour. She wanted to guess why the bill was so high. I told the woman that the people I was with and I charge a flat service fee of $119. There was a charge on the bill for parts plus taxes. I tried to explain all of the fees, but the woman wasn’t listening. She kept yelling about the charge. I didn’t think she was going to pay the bill, but she finally offered in plus wrote me a check. When I came to labor the next morning, our boss told me that the customer called to complain about the bill. I recognize she wasn’t done complaining about the charge.