Bad experience with local HVAC company and servicing call.

My husband and I pride ourselves on being able to manage and fix most issues that come to light in our rental home without needing to involve our landlord.

Fortunately my husband is very handy with household items, and I have a good capacity to sit and read through instruction manuals and the like.

Between him and myself, we have been able to repair many issues with our appliances quickly and efficiently. We were stumped recently, though, with an ongoing issue with our air conditioning. The fan was constantly turning on and off, the temperature in the house was never reaching what we had turned it down on the thermostat, and it seemed like the humidity levels were gradually increasing to the point where it felt like a sauna inside. I was getting annoyed very quickly and wanted to involve our landlord immediately, but my husband kept trying to troubleshoot the condenser and thermostat to see what might be going wrong. He finally conceded defeat and we called the landlord to have them send out their HVAC technician. We couldn’t have been less impressed with the professionalism of the technician, or his overall knowledge. He claimed that we were not maintaining the system, which couldn’t have been further from the truth. Not once did the tech check the lines to see if there were any issues with blockages, nor did he see if the coils on the condenser were burnt out. At the end of it, we still did not have a solution to our problem, and I had to file a complaint with the air conditioning company in order to get a more experienced technician to come out and assess the problem.
Space heater