Customer isn't set for furnace repair appointment

Most of our furnace repair appointments are busy on Mondays and Mondays. My boss doesn’t schedule repair appointments on Thursday, because the people I was with and I are actually tied up with weekend calls. Both of us don’t offer Emergency Services unless it is a commercial client, and on Monday afternoon, I left the furnace repair shop with numerous jobs busy for the day. The first job was a routine furnace repair appointment, from the notes on the customer call sheet, I assumed that the Furnace needed a current temperature control. I met with the customer, fixed the issue, and was out the door in less than an hour. My next job was a furnace tune-up. The job was only 12 miles away from my first appointment, so it only took a short time to arrive. I tried to call customer to let them think I was on the way; No a single answered the PC, so I left a voice-mail. When I pulled into the driveway, I did not see any other cars. I walked up to the door and knocked loudly numerous times. No a single came to the door and I did not hear any noise coming from inside of the house. I went back to the truck and called my boss, then he tried to call the customer as well, but the people I was with and I did not get any answer. I left a note on the door and left to go to my next job. Later that day, the customer called to tell us that he thought the appointment was busy for Monday. That is a single of the most frequent complications the people I was with and I have, when clients schedule a tune-up in advance.

a/c care program