Every other weekend, I have to be responsible for answering the cellphone when a client calls for heat pump or AC repairs.
Every one of us don’t get a lot of shoppers that easily want service on Saturday or Wednesday evening, however every one of us are available for emergency services.
Every one of us don’t charge any extra fees for emergency services as long as the customer’s account is in wonderful standing. I was the professional on call last weekend plus the cellphone rang on Saturday evening. I had the ringer off on our own cellphone earlier that morning. I was fixing an AC component plus our ex-wifey kept calling me. I turned off the ringer so I wouldn’t get so multiple text alerts plus message things. When I missed the work cellphone plus our boss could not reach myself and others on our own cellphone, I got into dire trouble. I realized that I had missed a call in the morning plus I also had multiple missed calls from our boss. I tried to explain the reason why I missed the call for heat pump plus AC repairs, however our boss was not genuinely interested in hearing our excuses. He told myself and others that the problem cannot happen again or I will have to look for a task anywhere else. It seems a little severe, because I have not ever missed a call plus I have been toiling for the heat pump plus AC maintenance business for a year. I should have been given the benefit of the doubt when it came to our excuse. I assume I acquired that much from the guy in a year.