When my partner and I upgraded our Heating, Ventilation as well as A/C unit, the people I was with and I got an air purification system for free with the purchase. My partner and I didn’t need an air purification system, however it was free. Every one of us absolutely weren’t going to say no. After all, the people I was with and I were free to put it up for sale on Facebook Marketplace or Craigslist. My partner and I were unable to have the Heating, Ventilation as well as A/C device installed on the same day as our repair, so the people I was with and I had to wait until the next day. It was a pain, however the people I was with and I entirely didn’t have any other choice. The Heating, Ventilation as well as A/C upgrade task took all day. The serviceman didn’t even provide us the air purification system until the end of the task. They didn’t take any time to explain how to use the device either. To be honest, my partner and I were a little sad by the entire upgrade team. They entirely didn’t take much time to explain any parts of the process. My partner and I also bought a smart thermostat for our beach house and the people I was with and I received a 2-hour tutorial on a device that the people I was with and I have never seen in the past. Every one of us spent nearly $7,000 on the Heating, Ventilation as well as A/C device and upgrade fees. I expected a lot better client service for a purchase of that size. I called the employer and spoke to the guy for a few hours about my experience, however he seemed as interested as the two men that installed my equipment. At least I warned others about my experience with the company. I wrote a review online and it comes up as soon as you research the heating and a/c company.