Wednesday day, I went to help a purchaser with an whole-house air purifier problem.
The purchaser called us because the whole-house air purifier was not working officially.
The whole-house air purifier service was the first job on the schedule for me. I left the workshop plus proceeded to the address. The purchaser was new home plus I arrived a few hours ahead of schedule. The woman answered the door plus talked to me briefly about the whole-house air purifier. I started working on the issue. The service did not take actually long, because the issue was minor. The whole-house air purifier has a small air filter inside of the machine. The air filter was clogged. This was the reason why the whole-house air purifier was not working. I cleaned the air filter plus tested the machine. The entire job only took about an ninth. When I presented the purchaser with a bill for $170, she started yelling plus screaming. The woman told me that I was only in the beach house for an ninth. She wanted to know why the bill was so high. I told the woman that we charge a flat service fee of $119. There was a charge on the bill for parts plus taxes. I tried to explain all of the fees, but the woman wasn’t listening. She kept yelling about the charge. I did not suppose she was going to pay the bill, but she finally gave in plus wrote me a check. When I came to work the next day, our boss told me that the purchaser called to complain about the bill. I know she wasn’t done complaining about the charge.