Does free shipping mean slower inexpensive shipping?
No. The factory ships all items via their normal mode but getfiltershere absorbs all shipping charges.
Why was my credit card charged but the item(s) I ordered have not been shipped?
This is a drop shipping process where your credit card gets charged at the time you place the order with us and then we place your order with the factory using the funds provided by your approved credit card transaction.
When and how will my order be shipped?
Your order is placed with the factory the day we receive it.
Orders are processed by the factory within 7-10 business days.
Water Coolers require a 48 hour pressure and heating element operational test.
Most products are shipped by FEDEX. Some cartridges go by USPS
You will be sent a tracking number by email when your shipment has been scheduled
